Three cheerful colleagues discussing in office.
Customer Service Representative (CSR)
Working in a CSR role provides you with valuable exposure to the banking industry, including an understanding of financial products and customer needs. This provides a solid foundation for a long and rewarding career in banking.
BMO offers structured career development opportunities for CSRs. Employees who start in this role will see a clear career path that can branch in different directions (lending, investments, leadership, etc.). 
CSR Opportunities
Personal Banking Associate (PBA)
The PBA role helps build skills such as; customer service, advice-based sales, financial analysis, communication and problem solving. 
Banking is constantly evolving (faster now than ever before). Working in a BMO branch will give you exposure to new digital platforms, financial technologies and emerging trends. The training provided by BMO helps employees stay on top of these trends both personally and professionally.
Personal Banking Associate Opportunities
Personal Banker (PB)
The In depth knowledge of financial products gained from working as a Personal Banker has personal benefits. Learn how to grow savings, manage debt, and have financial independence. Plus BMO employees get access to exclusive employee discounts on certain banking products.
Working in a PB role exposes you to a diverse range of colleagues, clients, and leaders. Building on these relationships can expand your professional network, potentially opening doors to future opportunities. Plus, developing a greater connection and understanding with one's local community.
 Personal Banker Opportunities 
Interested in learning more?
Connect with our team and remember to select retail banking as your area of interest.

Here’s how it will feel to work at BMO
Motivated & Empowered Build the career you aspire to have
Inspired & Fulfilled Shape the future you want to see
Supported in Living Well Experience the balance and support you need
Valued, Included & Heard Feel the sense of real belonging and  respect that you value

What’s in it for you?

OUR PEOPLE
We are part of a team that makes a difference in the lives of our customers; helping them make real financial progress through long standing relationships at all the stages of their lives. 

Our team of accountable professionals has a passion for understanding customers’ needs and tailoring our guidance and advice to these goals.
Employees clapping for manager in team meeting.
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YOUR SUCCESS
At BMO, our employees have access to a world-class institute for learning. Our leaders provide support and ensure an environment for lifelong learning and growth. With us, you’ll be Empowered to take ownership and grow your career!

We recognize the importance of mental health, and provide the resources you and your family need for mental wellness. We prioritize building working environments where our employees can speak up and ask for help when they need it.

EMPLOYEE BENEFITS
We’ve got you covered! Your wellbeing, physical, mental and financial health is important to us. 

You can tailor what you and your dependents need through our benefits offerings: Medical, Dental, Mental Health & Wellness support. The Employee Share Ownership Plan is designed to encourage team members to become owners of BMO Financial Group and support their financial goals.
Employees working in a community garden.
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REWARD & RECOGNITION
At BMO we reward top performance through competitive compensation and recognition programs.

Recognition is part of who we are at BMO. Big or small, there are many reasons to recognize a colleague. Recognition is foundational part of our culture.

We are on an exciting journey…

OUR AMBITION

We want to build a digitally-enabled, future-ready bank with leading efficiency, profitability and loyalty – all powered by a Winning Culture and driven by our Purpose to Boldly Grow the Good, in business and in life. We’ve been recognized for our retail banking support, as a great place to work, digital innovation, and for our focus on diversity & inclusion.
BMO Recognized for Sixth Year in Bloomberg Gender-Equality Index
Ethisphere has recognized BMO as one of the 2022 World's Most Ethical Companies for the fifth consecutive year.
We are honoured to have received the Highest Score in Customer Satisfaction of Canada’s largest banks from the J.D. Power 2023 Canada Retail Banking Satisfaction Study.
In 2022 World Finance Magazine has recognized BMO as the Best Commercial Bank, the Best Private Bank, and took the top spot as the Best Retail Bank in Canada.
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